Human Services are just that—human. They’re run for people, by people. That’s why the high staff turnover rate (24.26% in Child Welfare Services alone) in these types of organizations has critical implications for organizational effectiveness and human well-being.
According to a study published in the Journal of Social Work it appears that there are five major reasons why support workers and frontline staff are choosing to leave human service organizations (and subsequently putting more work onto the remaining staff’s plates).
In order to fix a problem, you first need to identify what it is. So, while this post does highlight a number of problems, it also offers a solution. By recognizing these issues, Human Services can adapt within their orgnizations to become even more effective and continue to deliver the life changing services that improve our society.