Community Living of South Muskoka

software for nonprofit organizations

Customer Profile

Community Living South Muskoka (CLSM) provides lifetime support to all those impacted by a developmental disability, utilizing skilled staff and effective partnerships involving the individual, the family, and the community with the result that the individual is accepted as a valued community member.

The Challenge

CLSM was having a tough time supporting multiple systems, which was taking a toll on their internal staff. Managing employees was difficult since vacation requests and personal information were tracked manually. At the same time, reporting was very cumbersome and would take a long time to retrieve information from the previous system.

It was clear that CLSM could benefit from an integrated system with flexible reporting and scheduling tools and comprehensive employee self-serve options.

“We desperately needed an integrated system to pull information quickly and easily. Also, scheduling conflicts and vacation requests created many difficulties and communication challenges for the staff.”

Rick Van Der Ley
Director of Administration for CLSM

Selecting Sparkrock

The implementation of the General Ledger took less than two months. Their project manager Victor designed a template that simplified the importing of data from the previous system to the new one.

"Working with him has been a great experience, making us feel that Sparkrock has our best interest at heart. Overall, we’re thrilled to get information out of our system so easily! Sparkrock’s solution was an obvious choice when we learned that it encompassed scheduling, finance, and reporting modules in one integrated system. It’s great that we don’t need to support 3 or 4 different systems and struggle to make them work together anymore."

Rick Van Der Ley
Director of Administration for CLSM

After replacing their previous 10 year old system with Finance & Accounting, and Workforce Management solutions, CLSM was extremely satisfied. It is easy to get information from the reporting modules in one integrated system. 

The Outcome

With their new system, CLSM now has real-time, on-demand data analysis and reporting. They can manage and track their budgets and allocate funds to different community programs. They are also now able to export and refresh data directly in Excel, which allows users to set up detailed reports and update them with the click of a button.

“Having worked with Sparkrock since 2007, we trust their social services expertise and ability to deliver on time and on budget.” 

Christine Jenkins
Supervisor of Administration

From a user standpoint, their new accounting system provides the better navigation they were looking for. With a more user-friendly environment, employees can navigate from one table to another with minimal clicks, or through the solution-wide search functionality. Also, employees now have the ability to access the information they are looking for without having to ask the Finance department. This will also ensure end-users are seeing the most up-to-date, real-time information with refresh capabilities.

Their new scheduling tool makes it easy for their HR department to make informed scheduling decisions for any location, eliminate shift conflicts, notify employees of work shifts automatically, avoid human error, and produce perfect timesheets every month.

All of this adds up to providing easier, more-streamlined administrative processes, which allows more time and money to be funnelled into the valuable services they provide for their community.

Are you ready to spark change?

With Sparkrock 365, you'll have the tools to manage your finances and workforce more efficiently so you can focus on what you do best. Go from paper-based processes to intelligent online workflows, and access the data you need to make a real difference in your community.
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