Your organization functions best when everyone is in the right place at the right time, at every level. Key to making sure that happens – and providing optimal care to everyone relying on you – is having the right tools for the job. Better still is when one tool gets you everything you need.
So how do you ensure you’re acquiring online employee scheduling software that’s the all-in-one tool to get the right person for every shift, every time? Employ the following steps in your search:
An effective employee scheduler needs to be able to meet your organization’s specific requirements. But at minimum you need your software to help do the following:
Don’t underestimate the power of integration in your operations: While you may be looking solely at staff scheduling concerns as the key to fixing your operating issues, once you start digging deeper into that issue, you’ll find there’s more going on. Often, staffing issues are a result of underlying problems with communication between your org’s departments.
Consider what you gain if, instead of being siloed off, your scheduler integrated directly with HR, Payroll, and Finance. An integrated system gets rid of messy, error-conducive manual calculations because once someone works their hours that information is automatically disseminated to every other system. Removing the need to manually reconcile data between department systems means time saved and fewer costly mistakes. The overall benefits it provides?
Generic solutions look like a great time-saver, until you have to retrofit that software to fit your specific needs – which is costly to implement and support. That’s why custom-built and/or modular software solutions are always a better option out of the gate.
The same is true when looking for a solution provider – you want someone who looks at your specific needs and works from that basis with adaptable software, rather than grafting your needs onto their one-solution-fits-all tech. Ultimately, you want a partner that has a proven track record of providing custom-built software for operations similar to yours, thus ensuring you have access to the features and expertise you need.
Found someone you want to potentially working with, and whose software and support lines up with your needs? Fantastic! Now make sure you get a demonstration of their solution in action. Because promises are great, but proof is better.
And it’s not just about how a solution can deliver your needs and whether it matches up with your priorities that matter, it’s how well you can use it. Going through a demo helps you see firsthand how user friendly the solution is and whether the software has the features you need. That needs to look like a simple, intuitive interface with clearly outlined procedural steps, and ease of use in finding the right person for a specific shift.
Once you’ve seen the software in action, follow up on what kind of support your solution provider offers. You want someone who’s in this with you for the long haul.
Your staffing issues aren’t yours alone – they’re shared by other similar orgs. So when you’ve settled on employment scheduling software you like, ask that solution’s provider for customer references who can talk about their own experiences. You want to be sure that you’re getting an experienced, trustworthy solutions provider, so specifically ask their clients for and about:
In the end, finding the right employee scheduler benefits everyone in your org. Because when you find the right solution, you not only make it easier to comply with union requirements and legal regulations, you also reduce workload and cost, save valuable time, and ensure the happiness of your employees and clients.