Things don't always go right, but we ALWAYS make them right. Every Sparkrock customer is fully supported, no matter how large or small of an organization you are. And because we know your time is valuable, you won’t have to wait endlessly on hold. In fact, we’ll get back to you in 24 hours or less.
Trusting your entire operations to one system means that it's mission critical for your organization. We understand that. That’s why we have a team specifically focused on making sure every customer is successful - not only during the implementation, but beyond your go-live as well. This team doesn’t wait to hear from you; it regularly checks in to find out ways that they can help you get the most out of your investment.
As your organization grows and changes, so do your system requirements. Work one-on-one with our Sparkrock experts who understand the unique needs of the social sector and have a wealth of knowledge in accounting, HR, payroll, program delivery, and fundraising. By executing on modular projects, your team mitigates risk, celebrates wins, and realizes the benefits of the solution sooner.